Most frequently asked questions

Shopping Basics

When can I expect my order?

The average delivery time is 5 -15 working days. Please check the product description carefully as delivery times may vary per product.

The expected delivery time has passed, where is my order?

In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, sometimes an order may be delayed or lost in the delivery process. You can check the status of your order via the track & trace send by e-mail. Have you not received anything 3 days after the expected delivery time? Then please contact us.

Do You Ship Internationally?

Yes, we ship internationally! We are happy to ship international orders. We’ve had the opportunity to ship to many countries. UK, Ireland, Germany, France, Netherlands are FREE Shipping

Shipping & Returns

I want to return my purchase! What do I do?

Please send us an e-mail to support@divine-interior.com

How long does it take for me to get a refund?

When we received the package back at our warehouse we will refund the money back within 3 working days.

How can I get assistance if I need it?

If you need assistance please send us an e-mail support@divine-interior.com


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